How Black women are pushing back against natural hair discrimination disguised as “professionalism”

“Professionalism” is a term often misused in business life, and it works to the disadvantage of employees and candidates whose physical characteristics do not match those in power. Throughout my decades-long career in corporate life, I often heard leaders use the word “professionalism” to describe people they admired and whose careers they wanted to support.…

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Don’t make your employees work with toxic clients

Toxic clients exist, and putting them first (i.e., the customer is always right) is a mistake, especially if your employees will have to suffer to deal with them. Toxic clients don’t always show their true colors before the deal is signed, so sometimes, a service provider walks into an unexpected hornet’s nest of toxicity. Once…

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