1. WHAT INFORMATION WE COLLECT ABOUT YOU
A. INFORMATION YOU PROVIDE TO GENACOX.COM
When you interact with us via our websites or other channels, we may collect Personal Data and other information from you, as further described below.
When You Visit our Websites
We collect Personal Data from you when you submit web forms or interact with our websites, for example subscribing to a blog, signing up for a webinar, or requesting customer support. We may ask for your email address, first and last name, job title, and other similar business information. You are free to explore some of our websites without providing any Personal Data about yourself.
When You Register for our Events
When you register for a GenaCox.Com event, we collect information such as name, address, phone number, and email address. We use this information to communicate with you and in some cases facilitate your registration. Additionally, we may share your registration data with event service providers in order to provide event information and improve your experience at future events.
Account and User Information
We collect Personal Data when you sign-up for a Feels Human account, create or modify user information, set preferences, or provide any other related information to access or utilize our Subscription Service.
You may also provide payment information, such as a credit card number or bank account number, when purchasing products or services. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.
We post customer testimonials and comments on our websites, which may contain Personal Data. We obtain each customer’s consent via email or through other agreements between customers and GenaCox.Com prior to posting the customer’s name and testimonial.
2. HOW WE USE YOUR INFORMATION
A. TO PROVIDE THE PRODUCT AND SERVICES
To Market and Promote our Services
We use the information you provide to GenaCox.Com to market and promote the products, services, and other offerings. For example, we use the information, like your email or physical address, to send information or content to you that we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business. We use this information to promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences.
We may also reach out to you via telephone or email to ask about other GenaCox.Com products or services you may be interested in. If you have a call scheduled with a GenaCox.Com representative, we may record and transcribe the call. You will be notified prior to the call that the call is being recorded, and you will be offered an opportunity to opt-out of having the call recorded.
To Communicate with You About the Services
We use the data you provide to GenaCox.Com when signing up for the Subscription Service to contact you via email or in-app notification about billing, account management, and other administrative matters. We send updates to you regarding our Customer Terms of Service or other legal agreements. We may also communicate with you about security incidents via email or in-app notification.
We use your information to provide customer support, such as resolving technical issues you encounter and analyzing product outages or bugs.
To Secure and Protect our Product and GenaCox.Com Users
We use your account information to investigate and help prevent security incidents. We may also use this information to meet legal requirements. We use your information to verify user accounts and new product sign-ups, and to detect and prevent product abuse.
If you use the mobile applications, we may send you push notifications from time to time in order to update you about events and promotions. If you no longer wish to receive such communications, you may turn them off at the device level.
Social Media Features
3. WE DO NOT SHARE INFORMATION WE COLLECT
4. OTHER IMPORTANT PRIVACY INFORMATION
A. WE NEVER SELL PERSONAL DATA
We will never sell your Personal Data to any third party.
B. INFORMATION ABOUT CHILDREN
The websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect Personal Data about children under 16.