Terms and Conditions
We at GenaCox.Com are committed to protecting your privacy. Accordingly, these Terms and Conditions apply to the information and data collected by GenaCox.Com when you interact with us on our websites or through other channels (for example, by communicating with us or attending one of our events) and when you use our products and services. These Terms and Conditions document describes how we collect, receive, use, store, share, transfer, and process your Personal Data. It also describes your choices and rights concerning your Personal Data, including your rights of access and correction of your Personal Data. If you do not agree with these Terms and Conditions, you should not use our websites or other communication channels.
We update these Terms and Conditions periodically, and we encourage you to review these Terms and Conditions periodically. We will post any changes on this page. For this Terms and Conditions document, “Personal Data” shall mean any information relating to an identified or identifiable individual. Applicable Data Protection Laws protect your information.
WHAT INFORMATION WE COLLECT ABOUT YOU
When you interact with us via our websites or other channels, we may collect Personal Data and additional information from you, as further described below.
When You Visit our Websites
We collect Personal Data from you when you submit web forms or interact with our websites, for example, by subscribing to a mailing list or blog, signing up for a webinar, downloading resources, or requesting customer support. We may ask for your email address, first and last name, job title, and similar business information. You are free to explore our websites without providing any Personal Data about yourself.
When You Register for our Events
When you register for a GenaCox.Com event, we collect information such as name, address, phone number, and email address. We use this information to communicate with you and, in some cases, facilitate your registration. Additionally, we may share your registration data with event service providers to provide event information and improve your experience at future events.
Account and User Information
We collect Personal Data when you sign-up for a GenaCox.com account, create or modify user information, set preferences, or provide any other related information to access or utilize any Subscription Service we provide today or may provide in the future.
We collect payment and billing information when you register for paid products or services. For example, we may ask you to provide a billing address or a billing contact for your GenaCox.Com account. If you give us payment information, we use it solely as authorized by you per these Terms and Conditions.
When purchasing products or services, you may also provide payment information, such as a credit card number or bank account number. We use secure third-party payment service providers to manage payment processing collected through a secure payment process.
We post customer testimonials and comments on our websites from time to time, which may contain Personal Data. We obtain each customer’s consent via email or other agreements between customers and GenaCox.Com before posting any customer’s name and testimonial.
HOW WE USE YOUR INFORMATION
To Market and Promote our Services
We use the information you provide to GenaCox.Com to market and promote our products, services, and other offerings. For example, we use the information, like your email or physical address, to send information or content that we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business. In addition, we use this information to promote the use of our services to you and share promotional and information content with you per your communication preferences.
We may also reach out to you via telephone or email to ask about other GenaCox.Com products or services that may interest you. For example, suppose you have a call (by phone or videoconference)l scheduled with a GenaCox.Com representative. In that case, we may record and transcribe the call to ensure we accurately capture our understanding of your needs so we can provide an appropriate solution. We will notify you before the call if we are recording a call and offer you the opportunity to opt out of having the call recorded.
To Communicate with You About the Services
When signing you up for any Subscription Service, we use the data you provide to GenaCox.Com to contact you via email about billing, account management, and other administrative matters. We may send updates to you regarding our Customer Terms of Service or other legal agreements. We may also communicate with you about security incidents via email.
We use your information to provide customer support, such as resolving technical issues you encounter and analyzing product outages or bugs.
To Secure and Protect our Product and GenaCox.Com Users
We use your account information to investigate and help prevent security incidents. We may also use this information to meet legal requirements. We use your information to verify user accounts and new product sign-ups and detect and prevent product abuse.
If you use one of our mobile applications, we may send you push notifications from time to time to update you about events and promotions. If you no longer wish to receive such communications, you may turn them off at the device level.
WE DO NOT SHARE INFORMATION WE COLLECT
We do not share any of the information described above with any parties other than third parties with whom we partner to provide technical services, for example, videoconference providers for events. If such sharing is necessary, it will only be in the form of an email or the minimum data needed to enroll you in the product or service you have purchased from genacox.com.
WE NEVER SELL PERSONAL DATA
We will never sell your Personal Data to any third party.
INFORMATION ABOUT CHILDREN
The websites are not intended for or targeted at children under 16, and we do not knowingly or intentionally collect Personal Data about children under age 16.