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The 5 behaviors every leader should master to guide an organization’s progress
Over the years, through observing my clients and analyzing data from hundreds of thousands of employee responses, I have generated a list of four critical...
Don’t use 2019 behaviors if you want to increase workplace diversity
Companies continue to seek ways to enhance the diversity of their workforces. Yet, many overlook potentially good workers because they are using traditional attraction and...
How do diversity and inclusion impact the customer experience, and how are companies responding?
Since George Floyd's death, brands are realizing that their advertising product and service design and marketing should consider all the ways Americans vary. Previously, these...
How to tell if a potential employer values diversity and inclusion
Here is a list of things I would look for to help me make that "first-impression" assessment: What do your initial interactions (visiting the website,...
Is your home now your office? Learn how to bend time to your advantage
I planned my entire career around my daughter. I started a Ph.D. when she was two years old. Earlier that year, I finalized my divorce...
What exactly is the “diversity” problem you are trying to solve?
Corporate leaders want to address the diversity challenge At this juncture in American life, Corporate leaders are speaking more directly about racism, inequality and injustice...
Ken Frazier is the 2021 CEO of the Year!
What are the characteristics of the CEOs you admire most? I admire CEOs who are intelligent, thoughtful (rather than impulsive), inclusive, good listeners, effective communicators,...
People and talent analytics + financial and operational metrics: A complete picture to power enterprise performance
Many people use the terms "people analytics" and "talent analytics" interchangeably, but they mean slightly different things. People analytics focuses on workforce metrics (e.g., work...
I regularly get asked these two questions about DEI leadership. Here’s what I say in response
"How important is it for business leaders to take action to address racial justice and equity issues? Do you think businesses have gone far enough...
Toxic people make workplaces toxic!
A toxic work culture is dangerous for companies and for employees. The first consequence is that leaders drive with blinders on: They lose transparency about...
