Blog
Inclusion
How do diversity and inclusion impact the customer experience, and how are companies responding?
Since George Floyd's death, brands are realizing that their advertising product and service design and marketing should consider all the ways Americans vary. Previously, these...
How to tell if a potential employer values diversity and inclusion
Here is a list of things I would look for to help me make that "first-impression" assessment: What do your initial interactions (visiting the website,...
What exactly is the “diversity” problem you are trying to solve?
Corporate leaders want to address the diversity challenge At this juncture in American life, Corporate leaders are speaking more directly about racism, inequality and injustice...
People and talent analytics + financial and operational metrics: A complete picture to power enterprise performance
Many people use the terms "people analytics" and "talent analytics" interchangeably, but they mean slightly different things. People analytics focuses on workforce metrics (e.g., work...
I regularly get asked these two questions about DEI leadership. Here’s what I say in response
"How important is it for business leaders to take action to address racial justice and equity issues? Do you think businesses have gone far enough...
5 Strategies to Infuse D&I into Your Organization
Based on the Harvard Business Review Article, "5 Strategies to Infuse D&I into Your Organization." (May 19, 2020) by Gena Cox and David Lancefield.
I am an LGBTQIA Ally.
Today's news headlines have revealed a fierce backlash against LGBTQIA folk. Each time they move one step forward, there is a vicious effort to push...
Is your workplace inclusive? Ask these 10 questions to find out.
The 10 questions below can function like a "reality check" to help you accurately assess employee experience in your organization. Employee day-to-day experience OK?: Do...
Profit and Common Good: The new CEO workforce diversity focus
For a long time, business leaders have known that workforce diversity positively affects many outcomes they value, including profits and innovation and decision-making. Nevertheless, that...
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