What exactly is the “diversity”​ problem you are trying to solve?

Corporate leaders want to address the diversity challenge At this juncture in American life, Corporate leaders are speaking more directly about racism, inequality and injustice than before. They understand that new and bolder actions are needed to address racial disparities in the workplace. They are looking for answers to many questions, including, “how can I…

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Ken Frazier is the 2021 CEO of the Year!

Ken Frazier CEO of Year revi

What are the characteristics of the CEOs you admire most? I admire CEOs who are intelligent, thoughtful (rather than impulsive), inclusive, good listeners, effective communicators, and willing to make tough decisions. That is why Ken Frazier, former CEO of @Merck, has been on my shortlist of admirable CEOs for the last ten years. Frazier and…

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Profit and Common Good: The new CEO workforce diversity focus

For a long time, business leaders have known that workforce diversity positively affects many outcomes they value, including profits and innovation and decision-making. Nevertheless, that “business case for diversity” has not been sufficient to cause a rush to demographic diversification in corporations. Despite its current omnipresence in the media, workplace diversity is not treated as…

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The Business Case for Diversity Does Not Work: Here’s Why

Business leaders often ask, “what is the business case for workplace diversity?” But, is that the right question to ask when discussing the human experience in the workplace? The business case model works well when making mundane decisions like “should we upgrade the computer monitors?” But, this approach seems uncaring when used as a primary…

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You already know how to be an inclusive leader: Connect!

The best leaders I know are also the most inclusive. I have always thought so, but the increased volume in the discourse about racial justice has jogged my memory. Over the years I have had the pleasure to coach a variety of leaders to hone their leadership skills and perspectives in a fast-changing world. I…

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Become a Fixer: How Leaders Maximize Return-on-Influence (R.O.I.)

In an earlier blog post I wrote about how employees need to behave in order to thrive in social business environments. Then, I was re-reading Mark Schaefer’s great book, “Return On Influence: The Revolutionary Power of Klout, Social Scoring, and Influence Marketing” and the executive coach in me started to think about the unique adjustments…

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Don’t Get Caught Between Fishbowls! Part 1

Don't get caught between fishbowls

Many of the leaders and professionals I meet in business these days seem nervous and a little apprehensive – we are all focused on “something out there” we do not fully understand but for which we need to be prepared. Like the goldfish in the picture above who realizes that s/he needed to make the…

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